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KPI

読み方:K-P-I

Key Performance Indicator. A quantifiable metric used to evaluate how effectively a business is achieving its objectives. Marketing KPIs typically include lead volume, CVR, organic traffic, and CPA. KPIs should be tied directly to business goals, not just activity.

What is a KPI

A KPI (Key Performance Indicator) is a measurement that tells you whether you're moving toward a goal. Good KPIs are tied to outcomes, not just activity—"meetings booked" is a KPI; "emails sent" is a vanity metric.

SMART KPI Framework

  • Specific: Exactly what is being measured
  • Measurable: Can be quantified
  • Achievable: Realistic target
  • Relevant: Connected to a business objective
  • Time-bound: Has a measurement deadline

Example Marketing KPI Cascade

  • Primary: 20 qualified leads per month
  • Intermediate: Service page visit rate >40%, form display rate >25%
  • Leading indicator: 5,000 organic sessions/month

Common Mistake

Tracking too many KPIs dilutes focus. Start with 3–5 primary KPIs. More metrics belong in a secondary monitoring layer, not the primary performance review.

関連用語

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